Reference

Terms and Conditions That Cover How We Work Together

These terms set out how your ompong178 account works — what we expect from you, what you can expect from us, and how deposits through DANA, OVO, and GoPay are handled. Read through before you start so there are no surprises later.

Account eligibility by local lawDANA, OVO, GoPay coveredApplies to all devicesSubject to eligible Indonesia regions
ompong178 Terms and Conditions That Cover How We Work Together
HOW WE HANDLE THIS

Account Security and Policy Practices

Your account data is held securely and is never shared with third parties for marketing without your consent. These four points cover the practices that sit behind the terms you agreed to when opening your account.

Data Retention

We keep account and transaction records for as long as required by applicable regulations in your eligible region. You can request a summary of your stored data via the email support channel.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact live chat immediately so we can lock the account and review recent session activity.

Cookie and Session Policy

We use session cookies to keep you logged in across your mobile browser or desktop without forcing repeated logins. You can clear cookies at any time; doing so will end your active session.

Requesting a Policy Change

If you want to update your registered details — including the DANA, OVO, or GoPay wallet linked to your account — submit the request through email support with your account ID and valid ID document.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you believe an account action was taken in error — our support team can walk you through the specific clause and what it means for your situation. Wallet verification queries, account restriction notices, and terms clarification requests all go through the same channels below.

Live Chat Open the chat widget from any page in your account area. Agents can pull up your transaction record and explain how a specific term applies to your case.
Email Support Send a written query for anything that needs a paper trail — terms disputes, wallet name mismatches, or requests to review an account decision. Response times vary.
Account Help Centre The Help Centre in your account dashboard covers the most common terms questions: withdrawal conditions, e-wallet verification steps, and session timeout rules.

Common Questions About Our Terms and Conditions

These are the questions we hear most often when it comes to understanding how the terms apply to your account and wallet activity on ompong178.

Yes. The same account terms cover all supported wallets — DANA, OVO, and GoPay. Each transfer must come from a wallet registered in your own name, matching your ompong178 account details.

We review the situation before taking any account action. Contact live chat first and explain what happened. Many cases — like a wallet name mismatch — can be resolved quickly through the verification process.

Access depends on whether your region is listed as eligible under current local law. Check the eligibility notice in the account registration flow to confirm your area is currently supported.

We post a notification in your account dashboard when terms are updated in a meaningful way. Continued use of your account after that date means you accept the revised terms as written.

Yes. Send a data request to our email support channel with your account ID. We will compile the relevant records and respond in line with the data-handling obligations that apply to your eligible region.

Any clause that conflicts with applicable local law in your eligible region does not apply to you. The remaining clauses stay in full effect, and you can ask support to clarify which sections are relevant for your location.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.